Homelessness Resources

In June 2018 the City formally adopted a “Plan to Prevent and Reduce Homelessness,” which established strategic goals and supporting actions to prevent and address homelessness within the City. As part of the City’s efforts to achieve these strategic goals, existing partnerships have been strengthened and new partnerships have been forged to provide the necessary resources and services to those in need. Information on the resources and services available to residents will be made available through this page.

Resources & Services

The following is a list of various resources and services available to residents experiencing, or on the cusp of experiencing, homelessness:

  • Motel Vouchers
  • Emergency Shelter & Housing Resources
  • Short-Term Rental Assistance
  • Utility Assistance
  • Case Management
  • Mental Health Services
  • Low-Cost Medical Services
  • Substance Abuse Programs
  • Clothing Referrals
  • Food Resources

For assistance with these services and resources, contact the Tri-City Mental Health Center Community Navigator team by phone at 888-436-3246 or email. Or contact the Union Station Homeless Services Housing Navigator team by phone at 626-545-1487, email, or submit a request for outreach through Los Angeles Homeless Outreach Portal (LA-HOP).

  1. Tri-City Mental Health
  2. Union Station Homeless Services
  3. Los Angeles Homeless Outreach Portal (LA-HOP)
  4. Los Angeles Homeless Services Authority (LAHSA)


Tri-City Mental Health was established in 1960 through a Joint Powers Authority (JPA) Agreement between the cities of Claremont, La Verne, and Pomona, to deliver mental health services to the residents of the three cities. Tri-City is the designated mental health authority for local residents, serving children, youth, adults, and older adults alike.

Tri-City has a Community Navigator program that consists of highly trained staff who specialize in linkage and referral to local resources. This dedicated team helps individuals, families, and caregivers gain access to needed resources, including informal community supports and formal services. Specialized Community Navigators focus on serving those experiencing, or on the cusp of experiencing, homelessness.

This Tri-City La Verne City Council Presentation (PDF) provides additional information on the specific homelessness services and resources provided by the Community Navigators.

Contact Us

To contact a Community Navigator call 888-436-3246 or contact them via email. Community Navigators are available Monday through Friday from 8:30 am to 5 pm, with on-call services available after-hours and on weekends.